Meet the Staff

Nicole Watson

Practice Manager

Nicole, also known as Nicki, brings the patients of Zuliani Facial Aesthetics over 15 years of medical aesthetic management and customer service.

All of Nicole’s previous experience in medicine; urology, plastic surgery, and medical spa services has prepared her for the exacting requirements Dr. Zuliani has for patient care within his practice.

Nicole holds a Bachelor’s in Business with a focus in Marketing. In 2016, she obtained her MBA in Healthcare Administration, where she enthusiastically uses her background and customer service skills to enhance your patient experience.

Nicole enjoys spending time with family and friends, being outdoors, and maintaining a healthy lifestyle.

Some of Nicole’s personal endeavors are volunteering at pet shelters and donating time and available resources to those in need.

Kim Gerken, LPN

Licensed Practical Nurse

Kim brings over twenty-seven years of medical experience as a Licensed Practical Nurse to our team. Everyone loves Kim’s kind and caring assistance, both while they prepare for their surgical procedure and when they return for their post-op visit. She is always right there to lend a hand.

Kim has dedicated her career to helping others achieve a positive medical outcome while assisting our patients with everything they need, from medical information to instructions, or simply reassurance they are in the most capable hands with Dr. Zuliani.

When Kim is not at work she is with her husband, two children, and six grandchildren–all of whom she says keep her very busy and highly motivated.

Shalene Fisher

Licensed Medical Aesthetician/ Cosmetic Laser Technician 

Shalene has a long history of beauty-focused interests, starting under the support of her mother who worked as a professional esthetician. She learned first-hand the value of taking care of your skin, and what it meant to people, either just starting out with acne, or holding back the hands of time and looking great as they age. It was clear the path she wanted to take with her career. Shalene received her BA in Communications from Oakland University in Auburn Hills, MI and her CLT certification from the National Laser Institute in Dallas, TX.

She is an avid student of medical aesthetics and always learning new state-of-the art treatments to deliver the most effective outcomes for each individual patient.

Shalene is passionate about her close-knit family, world travel, and adventure. She is always on-the-go and eager to try new things.

Laura Pankow

Patient Care Coordinator

In addition to Laura’s Patient Care Coordinator role, she is also a Licensed Medical Aesthetician with more than 15 years of experience. Her extensive medical background has prepared her to deliver valuable patient education and to help patients make truly informed decisions based on her direct input from Dr. Zuliani.

Patients cannot help but love Laura. You will always be greeted with a friendly smile and a genuine compassion for every circumstance–it’s like talking with your best friend.

With a flair for the creative, Laura also loves to dabble in creative writing and marketing. She adores her family and spends any spare time she has with them, usually traveling or cheering at one of her children’s sporting events.

Danielle DiFelice

Front Desk Coordinator

Danielle is the first person you will meet at Zuliani Facial Aesthetics. Her contagious smile will welcome you and let you know you are in the right place. Danielle loves helping people, and her experience in plastic surgery over the last twenty years has prepared her for her role in our practice.

Danielle is knowledgeable about procedures and can assist with your questions and help meet your scheduling needs. Danielle is also a Licensed Medical Aesthetician with more than 4 years of experience. She has truly found her niché and is a vibrant part of our team.

When Danielle is not in the office she enjoys boating and spending time with her two sons.

Genevieve Sparby

Director of Business Development

As a management consultant, Genevieve Sparby began her career in the health and wellness field over 19 years ago. Her extensive consulting experience spans the U.S. from large-scale hospital systems to modest clinic and spa settings. In the early 2000’s, she pioneered converting conventional spas into medical spas, earning widespread recognition as an industry expert. During her time in New York City, she launched The Regent Hotel & Spa and directed the daily operations of The Plaza Spa; both earning five-star status during her tenure.

Upon completing a MBA from the University of Michigan, Genevieve consulted numerous clients in the healthcare and medspa industries to achieve performance excellence. When Genevieve is not assisting Dr. Zuliani operating ZFA, she is found coaching her sons’ soccer team or on the tennis court.

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248.FACE.DOC
(248.322.3362)

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